Showing posts with label Amazon Prime. Show all posts
Showing posts with label Amazon Prime. Show all posts

Friday, 8 January 2021

10 Great Reasons As To Why I Love Amazon Prime Now!

* This post contains Amazon affiliate links.

We have regularly relied on home shopping deliveries in the past for a variety of different reasons. Work schedules, having to take 3 children around the supermarket who really don't want to be there and the simple factor of convenience, have all been elements that have persuaded us to make use of home deliveries for quite some time. However, when the first lockdown began, the home delivery slots quickly disappeared and those that were left were only available at an excessive price. We also realised that even if we could get a slot, there was likely someone much more in need of it than we were and so for a period of time we no longer used this facility.

This was ok for a while, until the need came for us to self isolate. Again we couldn't find any delivery slots and we were in a bit of a panic as to how we were going to get our weekly big shop done. Our neighbours were great offering to get us bits and bobs but I certainly wouldn't have felt comfortable asking them to do a huge shop for us, so I began to look for an alternative and came across Amazon Prime Now whilst exploring our Amazon Prime membership benefits.

In our area Amazon Prime Now has partnered with our local Morrisons store. Although this wasn't our usual supermarket, they all generally sell the same things and so we decided to give it a try. We have been prime members for years now so there was also no additional cost for us to use this service if we spent over £40. The difference with Prime Now is that you cannot see a whole host of delivery slots ahead of time or before you start adding things to your basket, so I was understandably a little bit wary at first that I may spend an hour adding items, to then find that there was no slot available for delivery.

However, because these slots can't be booked up way in advance or prior to checking out, I am pleased to say that we have so far managed to get same day delivery on every single order that we have placed, though this may possibly change as the service becomes more popular. I have also noticed recently that they have started placing a guide at the top of the main page which tells you whether there are still delivery slots available that day or for the following day which definitely helps.

We now use Amazon Prime Now regularly and absolutely love the service. I have therefore compiled my top ten reasons as to why I Love Amazon Prime Now.

1) Ease of Use - The app is so easy to use. You simply download it to your phone and off you go. It is easy to search for items in the search bar, or alternatively you can have a look through the special deals that feature on the main page. Once you have started placing orders you can also access your previous items so that you can purchase these again and add them to your basket at super quick speed. The site is also available on your web browser too, so if you would rather use your laptop to place an order then that is still an option.

2) Fast Delivery - The delivery service is fantastic and on some occasions we have received all our shopping in less than 2 hours after placing our order. You receive a notification when the delivery driver is on their way and you can even track their journey to your home. Amazing!

3) Very Reasonable Delivery Fees - When you spend over £40 there is no extra delivery charge for Prime Members if you choose a 2 hour delivery slot. If you have 1 hour delivery slots available in your area then delivery costs £3.99 for orders over £40. Orders under £40 carry a £3.99 delivery charge if you choose a 2 hour slot and £6.99 for a 1 hour slot. There is a minimum spend on any order of at least £15. As we use this service for our main shop we use the 2 hour slots which means our shopping is delivered free as part of our prime benefits.

4) Paper Bags - Shopping is delivered in paper bags meaning they can be put straight into the recycling once you have unpacked your goods.

5) Real Time Product Replacements - In the event that your chosen product is out of stock you will receive a message whilst your order is being picked that offers a replacement suggestion. You can then choose to accept or decline that replacement.

6) Covid-Safe Delivery - All of our delivery drivers have been excellent at maintaining distance as well as wearing masks, which offers reassurance whilst having your goods delivered to your home.

7) Excellent Customer Service - There is no live chat facility on Amazon Prime Now in the event of any issue, but there is an email and call option. I was therefore  a little sceptical at first as to how quick they would respond to any problems. However, I recently received the wrong product to what I had ordered so sent them an email. I received a response in less than an hour, along with a no quibble refund of the product I had ordered which was returned to my bank account the following day. 

8) Great Communication - You are regularly kept up to date with your order and receive several notifications during the ordering, picking and delivery process. You receive a notification during the following stages:

  • When your order has been received
  • When your shopper starts working on your order
  • If your shopper needs to confirm any replacement requests
  • Once your shopper has finished working on your order
  • Once your order has been dispatched and is on its way
  • Once your order is within close distance
  • Once your order has been delivered
9) I.D for Alcohol Sales - This may be an unpopular opinion, but I think it is great that they will always ask to see your I.D if purchasing alcohol. They will do this regardless of how old you look and my husband and I have always had to show our I.D from a safe distance, despite clearly looking older than the legal age. Whilst this may annoy some, I think it is great that they are being compliant with the relevant laws.

10) 30 Day Free Trial - If you have not been a member of Amazon Prime before, then you may be eligible to sign up to a free 30 day trial of the Amazon Prime service, which will then give you access to Amazon Prime Now. If you enjoy the service then you can continue to pay the monthly or annual subscription charge, if not then you can simply cancel before your 30 day trial expires. You can find out more over on the Amazon website simply by clicking the banner below. (Affiliate link).

*Disclaimer - This post is written based on my own opinion and experience of the Amazon Prime Now service. Details provided are believed to be correct at the time of writing but are subject to change. I would therefore always recommend visiting Amazon's own website in order to obtain the most up to date information. This post contains Amazon affiliate links.